IT Support & Managed Services for small businesses in Stirling

Vector Cloud has been providing first rate IT support service in Stirling since 1997 and are proud to be able to deliver a prompt efficient service that is unrivalled for response times. Vector Cloud is committed to serve small businesses in Stirling so that we can fulfil our promise to you and get your IT network up and running faster than any other IT support service provider in Stirling.

What should I expect from an IT support partner?

Small business in Stirling can expect to see an improvement in the overall running of their IT system, increased productivity, longer network uptime and reduced IT costs. The purpose behind a remote IT support team is to lower costs of having an IT team onsite, but without losing the quick turnaround times when there is a system error.

So what are the response times of Vector Cloud engineers?

Vector Cloud provides a 24-hour helpline to its customers in Stirling that is available for 365 days of the year. Our promise to you is to return your call by telephone within half an hour of you lodging your call. If we cannot resolve the problem over the phone we will try to repair the problem using remote access within the hour. If we cannot resolve the system error remotely within two hours an engineer will be despatched to your premises.

What IT support services does Vector Cloud offer small businesses in Stirling?

Vector Cloud specialise in proactive maintenance which involves the constant assessment of your IT network to identify potential system errors before they occur. Our skilled engineers can then fix the problem before it impacts on operations. We guarantee you will receive a 99.9% network uptime and excellent response times to fix errors. We also have several cloud support services including dedicated server, hosted desktop and a disaster recovery plan.