Vector Cloud are a well-established IT services provider based just outside East Kilbride in Hamilton.
Vector cloud has been providing IT support services to small businesses in East Kilbride since 1997. In keeping with our core values we are reliable, innovative and pro-active. Vector Cloud only serve small businesses and do not assist home workers, this rule allows Vector Cloud to provide a prompt response to all our customers.
What IT Services can Vector Cloud provide to a small business in East Kilbride?
Vector cloud would initially review your current IT system including server, PC’s and laptops. From their initial audit they would provide recommendations to improve your IT system, this may include increasing the speed or reliability of your system. Vector Cloud specialise in Cloud Computing solutions including cloud storage and backup, cloud based emails and virtual machines. Vector Cloud is also the leading provider for IT servers for small businesses in East Kilbride, including supply, installation and monthly support thereafter.
Does Vector Cloud offer customers a monthly IT support contract?
Yes, Vector Cloud offers all their customers in East Kilbride an annual contract which can be paid by monthly direct debit. Following our initial audit Vector Cloud will discuss your needs and our recommendations to agree on the required IT support contract.
How quickly does Vector Cloud guarantee a response from an Engineer?
Vector Cloud recognises how vital PC’s, servers and printers are to small business in East Kilbride and guarantee the following response times:
- Telephone response within 30 minutes
- Remote access within 1 hour
- Engineer onsite within 2 hours
All customers on a monthly IT support contract will also take priority.
Can Vector Cloud provide a testimonial from a customer in East Kilbride?
Yes, below is a quote from one of our small businesses in East Kilbride who we provide a monthly IT support contract for:
“The service and knowledge that Vector Cloud has provided to us over the years has been second to none. The team is tremendously efficient and we trust them to provide the solutions that will keep our operations running smoothly.”
“They are a team of genuinely nice people who really care about our business and go that extra mile to understand our requirements; only ever delivering what’s truly necessary. We know that we can pick up the phone and they’ll assist with our query immediately, or have an engineer on-site extremely quickly if need be. These factors make Vector stand out, and are pivotal to the success of our relationship with them.”
John Lange – General Manager, East Kilbride Credit Union