Thanks to modern day technology, most IT systems can be proactively maintained so that problems can be fixed before they even happen. From our many years of experience in IT support, we recognise the importance of having a back-up solution to ensure your business network is functional, at the earliest possible moment.
Our reactive breakdown support allows us to plan and fix the problems after they occur. It provides you with reassurance and confidence that if you do happen to suffer from an IT problem our helpdesk and onsite engineers are on call and ready to help.
When you call our helpdesk, you will be appointed a single contact who will oversee the resolution of your problem. Initially, we will attempt to rectify the problem over the phone. If this is not possible, an engineer will visit your place of business and resolve the problem onsite.
For more information about any our reactive breakdown support, contact a member of our friendly team by calling 01698 476767, or use the online chat facility to speak to someone instantly.