Computer Support Services in Shettleston
Vector Cloud takes great pride in having successfully provided small businesses in Shettleston with excellent IT support services since 1997. Our experienced engineers are on the top of their game which is why Vector Cloud only invests in the latest technology so we can improve the performance of your IT network both now and in the future.
What benefits can Vector Cloud bring to small business in Shettleston?
Vector Cloud provides an IT support service that is designed around the concept of improving your productivity and lowering your IT costs. To do that we specialise in pro-active maintenance which increases network uptime and a rapid response service desk 24/7 so that if a system error does occur your downtime is kept to a minimum.
What response times does Vector Cloud aim for?
Small business customers in Shettleston can expect to receive a call from a Vector Cloud engineer within 30 minutes of you logging the problem. If we cannot repair the error over the phone after one hour we will arrange for remote access. If the issue is still not resolved after 2 hours we will despatch an engineer to repair your system onsite.
How can Vector Cloud increase productivity?
Simply put, we guarantee you a maximum amount of network uptime so that your employees produce more work. Our proactive maintenance service detects potential IT errors before they occur so you have more network uptime. We guarantee 99.9%. We also use hosted cloud computers which free up more storage space and helps make your operating system respond with faster speeds.
What payment plans does Vector Cloud offer customers in Shettleston?
You can pay either monthly or annually. Monthly contracts are fixed fee so you know how much is going out of your bank each month, but are flexible so you can upgrade or downgrade your contract as and when your business needs it. Customers in Shettleston on a monthly contract are given priority for call outs. Our annual contracts offer a significant discount.