IT Support Hairmyres

IT Services for Small Businesses in Hairmyres

Vector Cloud is committed to providing a reliable IT support services to small businesses in Hairmyres, East Kilbride, which promises to reduce your overall IT costs and increase productivity. Using the latest advances in cloud technology, our proactive maintenance service and rapid fix breakdown service guarantees you will benefit from a greatly improved network uptime.

How do Vector Cloud IT support services include?

Vector Cloud specialises in cloud computing thus freeing up more storage space, speeding up the performance of your IT system and make day to day tasks quicker and easier to perform.  Our pro-active maintenance service allows us to identify system problems and fix them before they occur so your network uptime is maintained to a maximum. We guarantee you will enjoy a server network time of 99.9%. In the event of a system error we promise to have a technician contact you within thirty minutes of logging your call.

How quickly can Vector Cloud get an engineer on-site?

For small business customers in Hairmyres, Vector Cloud promise to send a technician to your premises within two hours if we have been unable to resolve the issue remotely. Our initial response time is no more than 30 minutes. If we cannot resolve the problem by phone we will arrange for remote access after an hour before sending out a technician to finally resolve the issue onsite.

What type of contract does Vector Cloud offer clients in Hairmyres?

We offer managed or non-managed services on either an annual or monthly contract. Our managed services involve us managing your entire IT network which guarantees your system will run more smoothly and you will receive maximum server uptime. Our non-managed services involve you renting out storage in one of our cloud servers, but managing your IT system in-house. This option guarantees you more storage space and may improve the performance of your system. Monthly contracts are flexible and can be adapted to meet the needs of your business.