IT Support Services in Edinburgh
Vector Cloud has served small businesses in Edinburgh since 1997 and takes great pride in being recognised as one of the leading providers of exceptional IT support services in Scotland. Our expert engineers of years of knowledge and experience and our philosophy of only working with small businesses means we provide a service that cannot be matched for speed and ease.
Why choose Vector Cloud?
Vector Cloud is an IT partner that small businesses in Edinburgh can rely on. We appreciate how important IT systems are to a small business and how a lengthy downtime can be damaging. That is why we have devised a proactive service that is prompt and efficient. All our engineers are Microsoft Certified and specialists with small business servers and we provide a 24/7 customer support desk 365 days of the year.
What response times does Vector Cloud guarantee small businesses in Edinburgh?
Vector Cloud prides itself on delivering quick response times and makes the following guarantees:
- a telephone response within 30 minutes.
- if the problem cannot be handled over the phone we will attempt to fix the problem remotely within the hour
- failing that we will have an engineer onsite within two hours to ensure the problem is resolved.
What IT support services offer?
Vector Cloud specialises in cloud computing services which help reduce costs and increase profitability. We offer small businesses in Edinburgh proactive maintenance, reactive breakdown support, break fix callout and a service desk. Our range of services can be customised to meet the demands of your business and in accordance with your budget.
What type of contracts do you offer?
Vector Cloud offers small businesses in Edinburgh annual or monthly fixed fee contracts, for either managed support whereby we do everything for you, or managed support whereby we host your files in our server but you are responsible for maintenance and IT repairs.